Senior System Administrator

Key ResponsibilitiesMaintain and manage essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware across the University.Manage and support business-critical IT systems and services to ensure reliable, secure, and efficient operations across the University.Perform server administration tasks, including user and group management, security permissions, Group Policies, and print services. Research event-log warnings and errors and monitor system resources to ensure optimal system performance and stability.Install, configure, and maintain software and hardware solutions, including AWS Cloud, ESXi Hypervisor, Veeam Backup, and Kaspersky EDR Server, across both on-premises and cloud environments.Manage network servers and technology infrastructure, ensuring data security, system availability, and efficient performance.Set up user accounts, workstations, and required IT resources for new employees, ensuring a smooth and efficient onboarding process.Monitor system performance and maintain IT systems in accordance with established requirements and standards, identifying and resolving technical issues promptly.Provide technical support to the Help Desk and other University departments by troubleshooting issues, identifying root causes, and implementing appropriate solutions.Conduct routine and scheduled audits of IT systems, including backup systems, to ensure data integrity, system availability, and disaster recovery readiness.Implement and maintain IT security measures, including access controls, firewalls, endpoint protection, and regular data backups.Keep up to date with emerging technologies, IT trends, and best practices to enhance technical expertise and support the effective adoption of new technologies across the University.Create, maintain, and regularly update an internal IT knowledge base/wiki containing technical documentation, user manuals, procedures, and IT policies to facilitate knowledge sharing and operational continuity.Collaborate with relevant University departments to migrate Microsoft Access databases to SQL databases based on operational and business requirements.Manage Google Workspace Administration and University email services to ensure efficient communication, collaboration, and secure access for staff and users.Manage QNAP NAS storage systems and perform daily monitoring and checks to ensure data availability, storage integrity, and system reliability.Perform backup restoration through Veeam when required, ensuring timely and secure data recovery.Perform any other related IT duties and responsibilities as assigned by the University.